Installation instructions and getting started

Home
How it works
The Benefits
WebAccess!
Desktop/Laptop - Windows
Desktop/Laptop - MAC
Servers - Windows
Prices and Subscribe
Offers & discounts
Is my data secure?
Account maintenance
FAQ
Contact Us

Data Safehaven - Installation and set up  (You may want to print this for reference)

 

Installation instructions - all these are defaults, apart from the Backup username, Backup password and Encryption key

 

Click on ‘Open’ or ‘Run’ (The choice will be dependant on your operating system).

Program installation

A short cut will be put on your desktop and in the system tray, the program will be loaded when you start your PC in future, and the program will run once installed.  It also shows where the software will be installed - Click on ‘Install’

Program Installation

You will see a dialogue box, which will report that the Attix5 Backup Professional has successfully installed. - Click ‘OK’

Account creation

“I want to create a new backup account” should be selected

Click ‘Next

Backup username, Backup password and Encryption key

For Backup username enter first name and surname, e.g., ‘John Smith’, or business name (The installation may pick up your default user name, please change it to something that is meaningful to us!).  Enter password and encryption key – Note the warning on the encryption key!

ClickNext’

Internet Connection

Leave as ‘permanent network connection’ for Broadband (ADSL or DSL) 

Click ‘Next’

Automatic backup settings

A default setting of 18:00hrs is provided.  Automated backups should be set at times when the PC is normally switched on.  If you change the time to 19:00hrs or later and before 06:00hrs, whilst the backup will start at that time, the transmission of data will happen at a time determined by the PC.  This means the PC needs to be left on overnight. 

(The scheduling of automated backups can be changed at any time by clicking on the ‘Automate’ button in Attix5)

Click ‘Next’

Account set up confirmation

Your account is confirmed

ClickNext

Your Free (for 14 days!) account is confirmed

Click ‘OK’

 

 

Selecting folders and files for backup

The ‘Help’ index explains how to select and deselect folders and files for backup and retrieval.  However, the following will help you to get started.  You should now see the following screen.

attix5mainpage.jpg

The left panel has 3 displays available (individual detail is shown in the centre panel): -

  • My Computer - shows a summary of your file structure (The exact presentation will depend on your Operating System) and this is the area where you will select folders, sub-folders and files for backup.
  • My Backups – this will display your last backup and previous backups and is what you would use to retrieve and restore folders, sub-folders or files.
  • Log – This will show the log for each backup that is available online

 

There are a number of different ways that you can select data for backup and the following is only a ‘Getting started’ suggestion, which will also give you an idea of some of the options available.  The Help text goes into much more depth and you should look at this when you have time.

 

First of all, some important tips which may help you: -

 

  • Backup size – This free evaluation account is has a limit of 500MB.  If you try to backup more than 500MB of data the storage server will reject the transfer.  To avoid this, click on the “Size” button on the toolbar before you carry out the initial upload.   This will show the number and total size of files included in the backup set.  It will also individually list the files included in the criteria you have set.  You can sort this list in size order by clicking on the column heading ‘size’ and individually remove files by right clicking and selecting ‘Exclude’.  If you want to evaluate the service with more than 500MB, please contact us.
  • Deselection – If you get flustered over what you have selected and want to restart.  First of all make sure that you are in the ‘My Computer’ display.  Then within the file structure display, right click on ‘My Computer’ and left click on ‘Deselect’ folder.   All previous selections and filters will be removed.
  • The easiest way to build up your backup set is to start small and then expand your selection.

 

So – first of all make sure that you are in the My Computer display (not ‘My Backups’ or ‘Log’).

 

My Documents

Most people will save Microsoft Office application data to a folder or sub-folder under ‘My Documents’.  Therefore, one way to get started is to choose to backup all data in ‘My Documents’.  To do this, Right click on ‘My Documents’ and Left click on ‘Include Folder’ (Selected folders/files are shown green).

 

If you then click on the ‘+’ sign and expand ‘My Documents’, all the sub-folders will be shown in green.  If you click on a sub-folder the middle panel will list all the files in green (You can sort these by clicking on the column headings of filename, size and date).

If you now want to exclude a particular folder or sub-folder, Right click on it and select ‘Exclude Folder’.

If you want to exclude specific files, right click on the file and select ‘Exclude’ (Excluded folders and files are shown red).

 

Outlook

Users of Outlook will want to backup their Outlook data.  The location of MS Office Outlook (*.pst) and Outlook Express (folders *.dbx and address book *.wab) files will depend on your operating system.  For XP users, MS Office Outlook data (.pst files) can be found in the following path C:/documents and Settings/’User name’/Local Settings/Application data/Microsoft/Outlook/ 

 

The easy way to include both Outlook and Outlook Express files is to set the 'MS Outlook' filter at a high level.  This can also be used to identify the folder location of the relevant files.

 

To set the filter: -

·     Open Attix5 Backup Professional

  • Click on the ‘My Computer’ tab, if you are not already there (My Computer, My Backups, Log).
  • Right mouse click on C: in the left-hand panel.
  • Highlight ‘Filters’ and a dropdown box will appear.
  • ‘Check’ the box for ‘MS Outlook Mail’.

(You will see that all the folders and sub folders below C: will change to light blue, which means a filter has been applied)

 

If you now click on the ‘Size’ button you will discover that your Outlook files are included.  If you sort by size, they will usually be amongst the largest.  If you then position the cursor over the file name, it will reveal the file location.

 

To backup Outlook it must be first closed during the backup process.  This happens automatically during the backup process (Outlook will not be closed if unsaved emails are open and a delay has been implemented to allow the user to save any open emails and close Outlook).  To re-open Outlook automatically, you should go to ‘Tools’ on the menu and then Plugins/Outlook and check the box ‘Restart Outlook after backup’.

 

Calculating Backup selection size

At any time in the selection process you can see the files you have selected by clicking the ‘Size’ button.  A new window will open and list all selected files showing a file count and total size (MB).  You can sort this list by the column headings of Filename, Size and Date.  Right click on any files to exclude them from your backup set.

 

Initial backup

You may want to run a manual or automated backup now and return later to identify additional data.  A Manual backup can be instigated at any time by clicking on the ‘Backup’ button (Top left-hand corner).  Alternatively, an automated backup will run at the scheduled time.  Remember that the 1st backup of data will take some time (allow approx. 45 minutes per 100 MB) and is best carried out when the PC is not going to be used.  It is recommended that you perform the initial backup overnight. 

Before you run your 1st backup, check by using ‘Size’, that your selection has not exceeded 500MB.

 

Data from other programs

You may well have data from other programs, which might reside within a sub-folder of that program.  To backup this data you need to identify the folder and/or files and select ‘Include folder’.

 

Using filters

Filters can be used very effectively to include certain types of file.  By right clicking on a folder or sub-folder and highlighting Filters you can select an existing filter from the drop down box (See the Help Index for creating New filters or for Editing existing ones.   

 

Deselecting folders

At any time you can deselect folders and sub-folders by right clicking on the Folder or sub-folder and selecting ‘Deselect folder’.

 

Icon Legend

If you click on the text heading Help and select Icon Legend, there is a drop down listing of the significance of colours used.