Set up and Installation

• Is the software compatible with all versions of MS Windows and Apple Macs?
• Is there a minimum systems requirement for my PC?
• What is Patching technology?
• What is the suggested internet connection speed?
• How do I calculate my data storage requirement?
• Should I use the service to backup my programs?

Subscription

• Can I pay in any currency?
• How do I increase or decrease my data storage requirement?
• Will you remind me about my annual subscription renewal?
• How do I cancel my subscription?

Maintenance

• What support is available?
• What do I do if I have forgotton my password?
• What do I do if I have forgotton my encryption key?
• How do I notify you if I have changed my email address?